Terms of Service — Jarvis Report

Terms of ServiceLast updated: August 3, 2026.These terms govern your use of jarvisreport.com. The section you should actually read is section 6 — what a report is, and what it is not.1. AgreementBy using jarvisreport.com you agree to these terms. If you are using it for a company, you confirm you are authorised to accept on its behalf. If you do not agree, do not use the service.The service is operated by The Titans App LLC ("we", "us"). You must be at least 16 to use it.2. What Jarvis Report doesYou give us a business name and a city. We match it to a public listing, check whether the business appears in public directories, and ask AI answer engines — currently ChatGPT (OpenAI), Claude (Anthropic), Gemini (Google), Perplexity — the kind of question a customer would ask. We report what each one said, and when it said it.That is the whole product. We are a measurement tool. We are not an agency, we do not edit your listings for you, and we have no relationship with any AI provider named above.3. AccountsYou are responsible for what happens under your account and for keeping your password to yourself. Tell us at support@jarvisreport.com if you think someone else has access. Give accurate details when you register — we may suspend accounts registered with false information.4. Free reports, limits and cachingA basic report is free. Running one costs us real money in AI provider fees, so we rate limit anonymous use, and results are cached for roughly 24 hours — asking twice in a day returns the stored answer rather than a fresh run.We may change these limits without notice. We may withdraw the free tier, though we will not take away something you have already paid for.5. Paid subscriptions

Subscriptions are billed in advance through Stripe and renew automatically until cancelled.

Prices are shown at checkout. If we change the price of an existing subscription, we will give at least 30 days' notice.

Cancel any time from your account. Cancellation stops the next renewal and you keep access until the end of the period you have paid for.

If you cancel, we do not give partial refunds for the unused part of a period you have already paid for, except where consumer law in your country requires it. If instead we withdraw a paid feature, section 11 applies and we refund the unused portion.

If a payment fails we may suspend paid features until it is resolved.

6. What a report is, and what it is notThis is the most important section here, and we would rather be blunt than get a complaint later.

A report is a snapshot, not a measurement of a fixed fact. AI answer engines are non-deterministic. The same question can produce different answers minutes apart, to different users, in different places. A report tells you what those engines said at the timestamp shown, and nothing more.

A refusal is not an absence. Where an engine declines to answer, we record that as a refusal rather than as a zero, because they mean different things. Do not read one as the other.

We do not control what any AI engine says. We cannot make an engine mention your business, remove a competitor, or correct something it has wrong. Anyone promising otherwise is selling you something we are not.

We do not promise results. Nothing in a report is a guarantee of ranking, visibility, traffic, leads or revenue, and no recommendation we make is a promise that following it will change an outcome.

Public data can be wrong or stale. We read directories and listings as we find them. If a directory holds bad data about a business, our report will reflect that.

A report is information, not advice. It is not legal, financial or professional advice. Use your own judgement before acting on it.

7. Acceptable useYour use of the service is also governed by our Acceptable Use Policy, which forms part of these terms. In short: do not attack the service, do not scrape it, and do not misrepresent what a report says.8. OwnershipWe own the service — the software, the interface, the report format, our name and our marks. You may not copy or resell them.You keep ownership of the business information you enter. You give us a licence to use it to produce your reports, to operate and improve the service, and to produce aggregated, de-identified statistics. We will not publish anything that identifies your business without your permission.A report we generate for you is yours to use in your own business, including sharing it with clients — subject to section 9.9. How you may present resultsIf you share or republish a report, keep the timestamp and do not present a snapshot as a permanent fact. Do not alter figures, do not present a refusal as a zero, and do not imply that we endorse your business or that any AI provider does.10. Third-party servicesThe service depends on third parties — AI providers, directories, hosting and payment processors. They have their own terms, they can change or withdraw access, and their behaviour is outside our control. We are not responsible for their acts or omissions.11. AvailabilityWe aim to keep the service up but do not guarantee uninterrupted availability. We may change, suspend or discontinue any part of it. If we discontinue a paid feature, we will refund the unused portion of what you paid for it.12. DisclaimersThe service is provided "as is" and "as available". To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.We do not warrant that reports are accurate, complete, current or reproducible, for the reasons set out in section 6. You rely on them at your own risk.13. Limitation of liabilityOur total liability to you for all claims combined will never exceed the total amount you actually paid us in the 12 months before the event giving rise to the claim. If you have not paid us anything, our total liability is zero. This cap applies to all claims together, however they arise — contract, negligence, statute or otherwise — and it survives even if a remedy in these terms fails of its essential purpose.To the fullest extent permitted by law we are not liable for any indirect, incidental, special, punitive or consequential loss, nor for lost profits, lost revenue, lost business, lost goodwill, lost customers, lost rankings or lost data — whether or not we were told such loss was possible.For the avoidance of doubt, and given what section 6 says about how this service works, we are specifically not liable for:

any decision you or anyone else takes on the basis of a report;

what any AI engine says, fails to say, or changes its mind about, including any answer that omits, misdescribes or disparages a business;

inaccurate, incomplete or stale data held by any third-party directory or listing we read;

any change in your visibility, ranking, traffic, leads or revenue, in either direction;

downtime, rate limiting, pricing changes, API changes or termination by any AI provider, directory, host or payment processor we depend on; and

loss caused by someone else's use of a report you shared with them.

You accept that you use the service, and rely on anything it tells you, at your own risk, and that the fees we charge — including a free tier that charges nothing at all — are set on the basis of this allocation of risk. Without it we could not offer the service at this price.Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of incidental or consequential damages, so parts of this section may not apply to you.14. IndemnityYou will indemnify us against claims arising from your misuse of the service, your breach of these terms, or your presentation of a report to a third party in a way that breaches section 9.15. Suspension and terminationYou may stop using the service and close your account at any time. We may suspend or terminate access if you breach these terms or the Acceptable Use Policy, or if we are required to by law. Where it is reasonable to do so, we will warn you first.Sections 6, 8, 9, 12, 13, 14, 17, 18 and 19 survive termination.16. Changes to these termsWe may update these terms. The date at the top changes when we do. For material changes we will give notice by email or in the product before they take effect. Continuing to use the service after that means you accept the new terms.17. Governing lawThese terms are governed by the laws of the State of California, without regard to its conflict of laws rules. Subject to section 18, you and we submit to the exclusive jurisdiction of the state and federal courts located in California. If you are a consumer, this does not remove protections you have under the mandatory law of the country where you live.18. Disputes, arbitration and class action waiverPlease read this section carefully. It affects how disputes between us are resolved and limits the ways you can seek relief.Talk to us first. Before starting any formal proceeding, email support@jarvisreport.com describing the dispute and what you want. We will try to resolve it informally within 30 days. Most things end here.If we cannot resolve it, any dispute arising out of or relating to these terms or the service will be settled by binding individual arbitration administered in the State of California, rather than in court, except that either of us may bring a claim in small claims court, and either of us may seek injunctive relief for misuse of the service or infringement of intellectual property.Claims must be brought individually, not as a class action, collective action or representative proceeding, and an arbitrator may not consolidate more than one person's claims. If this waiver is found unenforceable, the whole of this arbitration section does not apply and disputes go to the courts named in section 17.Any claim must be brought within one year of the event giving rise to it, or it is permanently barred, to the extent the law allows a shortened period.19. GeneralIf a provision is found unenforceable, the rest stays in force. Our failure to enforce something is not a waiver of it. You may not transfer your rights under these terms without our consent. These terms, plus the Acceptable Use Policy and Privacy Policy, are the entire agreement between us.20. ContactThe Titans App LLC — support@jarvisreport.com — jarvisreport.com

Acceptable Use Policy

Questions: support@jarvisreport.com.